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How to send us a request
Choose your form from the list, or search for it. Note that eSignatures for a Change of Beneficiary are accepted in AB, BC, MB, NB, NL, ON and QC only.
Complete the form fully and sign the document. Accepted formats are PDF, JPEG, JPG, PNG, TIFF and TIF.
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What do you want to do?
Cancellation of policy
Bank account change
Stop or resume Pre-Authorized Debit
Beneficiary change
Address change and contact information update
Fund transfer
Withdrawal date change
Transfer of ownership
Partial withdrawals
Name change
Request a loan
Reduce face amount or coverage
Cancellation of coverage or rider
Search for a form
A searchable database of over 100 forms covers applications, questionnaires, claim documents, authorization forms and policy management forms, each with a download link.
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