ivari

Making a claim

We are here to make the claims process as easy as possible.

We are here to make the claims process as easy as possible.
If you are making a claim on a life insurance policy, it is most likely because you have experienced a personal loss. We understand that this is a challenging time, so we want to help make the claims process as quick and as easy as possible. Please refer to the specific type of insurance product you have to ensure that the proper steps are taken and your claim can be processed quickly.

Life insurance claims

For universal life insurance, term insurance, and simplified issue and guaranteed issue claims. You can report a claim by submitting an online claim, by phone at 1-800-846-5970, or by email to the ivari claims team.
Have the following information ready so we can begin the claims process. After we are notified of the insured person’s critical illness or death, we will send the claim requirements with instructions.

For life claims you will need

  • Policy number
  • Insured’s first and last name
  • Cause of death (accident or illness)
  • Date of birth
  • Country of death

Living benefits

Occupational disability claims

The date the insured stopped working, and the cause of the occupational disability.

Living benefits

Critical illness

The type of critical illness.

Living benefits

Waiver of premium claims

The cause of the disability.

Critical Illness Protection claims

You can report a claim by submitting an online claim, by phone at 1-800-846-5970, or by email to the ivari claims team, with the diagnosis and the date of the diagnosis so we can begin the claims process.
Submit an online claim

Need help with a claim?

Call our toll-free number 1-800-846-5970, Monday to Friday, 8:00 a.m. to 7:00 p.m. ET.

The ivari claims experience
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