ivari

Accessibility

ivari is committed to providing an inclusive and accessible experience where all customers and employees feel valued, respected and supported.

Our commitment

We work to identify, remove and prevent barriers for people with disabilities across our services, our communications and our workplace, in line with our obligations under applicable accessibility legislation.

Accessible formats and communication support

Policy documents, forms and correspondence are available in accessible formats on request, at no additional cost. Call 1-800-846-5970, Monday to Friday, 8:00 a.m. to 7:00 p.m. ET, and tell us the format that works best for you.

Feedback

If you encounter a barrier when dealing with ivari, we want to hear about it. Call 1-800-846-5970 or write to ivari, 200-5000 Yonge Street, Toronto, Ontario M2N 7E9. We will acknowledge your feedback and explain what we intend to do about it.